Privacy Policy – FinalMedic

Last updated: 2026

1. Who we are

FinalMedic is a Québec-based company dedicated to supporting the disabled community.
Website: https://finalmedic.ca

2. Personal information we collect

We collect only the personal information necessary to operate our e-commerce website, including:

  • Name

  • Shipping address

  • Email address

  • IP address and basic technical data (cookies, browser information)

  • Any information you voluntarily provide when contacting us or leaving comments

We do not store or process credit card numbers.

3. Payments

Payments on our website are securely processed by Stripe and PayPal.
FinalMedic does not have access to or store your payment card details.
Stripe and PayPal handle all payment information in accordance with their own privacy and security policies.

4. Why we collect personal information

Your information is collected only for the following purposes:

  • To process and ship orders

  • To communicate with you regarding your purchase or inquiries

  • To meet legal, tax, and accounting obligations

  • To protect the security and proper functioning of our website

5. Consent

By placing an order, creating an account, leaving a comment, or contacting us, you consent to the collection and use of your personal information for the purposes described in this policy.
You may withdraw your consent at any time, subject to legal obligations.

6. Cookies and tracking

Our website uses cookies necessary for functionality, security, and user convenience.
Some third-party services (such as embedded content or payment processors) may also use cookies or similar technologies.

You can manage cookies through your browser settings.

7. Data sharing and transfers

We share personal information only with trusted service providers when necessary, including:

  • Payment processors (Stripe, PayPal)

  • Shipping and logistics providers

  • Website hosting and security services

Some of these providers may process data outside Québec or Canada. Reasonable safeguards are in place to protect your information.

8. Data retention

We retain personal information only for as long as necessary to fulfill the purposes described above or to meet legal requirements.
When no longer required, information is securely deleted or anonymized.

9. Your rights

Under Québec privacy law, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information, subject to legal obligations

  • Withdraw consent where applicable

Requests can be made using the contact information below.

10. Confidentiality incidents

In the event of a confidentiality or data security incident involving personal information, we will take reasonable steps to reduce the risk of harm and comply with applicable notification requirements, including notifying affected individuals and the Commission d’accès à l’information du Québec when required.

11. Privacy officer

Person responsible for the protection of personal information:
Luc Maltais
Email: info@finalmedic.ca